Terms & Conditions


1. Description of Service:
(a) Buccal or saliva sample is collected for isolation and purification of DNA for genetic testing. No known or foreseeable risks or side effects are associated with buccal and saliva sampling procedures.
(b) While our laboratory adheres to international quality standards, we may not be able to process your child’s sample if the DNA sample does not contain a sufficient volume of DNA due to inadequate sampling, or if the results from processing do not meet our standards for accuracy. You understand that a number of samples might require recollection, and should this occur, you do not need to pay extra cost for it.
(c) Neucleus Decoding or our service provider will discard your child’s saliva or buccal sample 30 days after it has been analyzed.

2. Indemnity
(a) You agree to defend and hold us, and our suppliers, service providers, subsidiaries, affiliates, officers, agents, contractors, partners, employees, successors, and assigns harmless from any claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of User Content you submit, post to, or transmit through the Service; your use of the Service; your connection to the Service; your violation of the TOS; or your violation of any rights of another.
(b) If you have submitted a DNA sample, you will defend and hold harmless Neucleus Decoding, its employees, contractors, successors, and assigns from any liability arising out of the use or disclosure of any information obtained from analyzing your DNA sample and/or analyzing your Genetic Information, which is disclosed to you consistent with our Privacy Statement or results from any third-party tools we provide. In addition, if you choose to provide your Individual Genetic and/or Self-Reported Information to third parties - whether individuals to whom you facilitate access, intentionally or inadvertently, or to third parties for diagnostic or other purposes - you agree to defend and hold harmless us, our suppliers, service providers, employees, contractors, successors, and assigns from any and all liability arising from such disclosure or use of your Genetic and/or Self-Reported Information.

3. Disclaimer of Warranties
You expressly acknowledge and agree that:
(a) Your use of the Services is at your sole risk. The Services are provided on an "as is" and "as available" basis without any warranties whether express or implied.
(b) We make no warranty that (a) the Services will meet your requirements; (b) the Services will be uninterrupted, timely, unfailingly secure, or error-free; (c) the results that may be obtained from the use of the Services will be accurate or reliable; (d) the quality of any products, services, information, or other material purchased or obtained by you through the Services will meet your expectations and
(c) No advice or information, whether oral or written, obtained by you from us or through or from the Services shall create any warranty not expressly stated in the TOS.

4. Limitation of Liability
(a) While every effort has been made to empower individuals taking the Child Development DNA Test, you are at all times responsible for any actions you take or do not take, as a consequence of the assertions or recommendations in the report, and you will hold Neucleus Decoding, its officers, employees, representatives and service providers, harmless against all losses, costs, and expenses in this regard, subject to what is set out below.
(b) To the fullest extent permitted by law, neither Neucleus Decoding, nor its suppliers, service providers, officers, employees, representatives, and service providers will be liable for any claim, proceedings, loss, or damage of any kind arising out of or in connection with acting, or not acting, on the assertions or recommendations in the report. This is a comprehensive exclusion of liability that applies to all damage and loss, including, compensatory, direct, indirect, or consequential damages, loss of data, income or profit, loss of or damage to property, and claims of third parties, howsoever arising, whether in tort (including negligence), contract or otherwise.

5. Acceptance of Terms
Your use of Neucleus Decoding's Services is subject to the terms of the legal agreement between you and Neucleus Decoding set forth in these Terms of Service ("TOS").
(a) I agree to send my child’s buccal or saliva sample to Neucleus Decoding Sdn. Bhd. service providers in Singapore, as necessary for them to provide DNA testing in genotyping laboratory.
(b) I accept or agree to the TOS, where this option is made available to me by Neucleus Decoding for any Service.
(c) I understand that this test does not have decisive functions on the person’s psychological development; it only serves as a reference for his/her potential development or education planning. The test results should not be used for making medical, health, or any other decisions without consulting a medical professional.
(d) I agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer, or transmit for any commercial purposes, all or any portion of the Service, use of the Service, or access to the Service.


Before agreeing to undergo the Child Development DNA Test for your child, it is important that you have read and understand the confidentiality.

I have read and fully understand the Consent Form that has been provided by Neucleus Decoding Sdn Bhd. My signature below indicates I have read or had it read to me, the above information and understand it. I have also read or had it explained to me the specific DNA tested for, and the specific test my child is having performed. I give my consent to have my child’s saliva sample sent to Neucleus Decoding and Neucleus Decoding service provider for DNA analysis.

If the initial processing fails for any of these reasons, Neucleus Decoding will offer to send another kit to the user to collect a second sample and reprocess the second sample at no charge. If the second attempt to process the second sample is unsuccessful, Neucleus Decoding Sdn Bhd will not send additional sample collection kits and the user will be entitled solely and exclusively to a complete refund of the amount paid to Neucleus Decoding, less shipping and handling, provided the user shall not resubmit another sample through a future purchase of the service.

Neucleus Decoding will not sell, lease, or rent your Personal Information to any third party without your explicit consent.      
a. We do not share customer data with any public databases.
b. We will not provide any customer’s Personal Information (genetic or non-genetic) to any insurance company or employer.    
c. We will not provide customers Personal Information to law enforcement or regulatory authorities unless required by law to comply with a valid court order, subpoena, or search warrant for genetic or personal information.

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